This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from waterfiltersireland.ie, ontap.ie, ontapfilter.com or ontapfilter.co.uk (collectively, the "site").

Personal Information We Collect

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, shipping address, email address, and phone number.

How Do We Use Your Personal Information?

We use the information that we collect generally to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

• Communicate with you;

• Screen our orders for potential risk or fraud;

• When in line with the preferences you have shared with us, provide you with information relating to our products or services.

Sharing Your Personal Information

We may share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Data Retention

When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.

Text Marketing and Notifications

By entering your phone number at checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Consent is not a condition for any purchase. To unsubscribe, reply STOP to any mobile message sent from us or use the unsubscribe link within our messages. Message and data rates may apply. For any questions, text HELP to the number you received messages from, or contact us for more information.

Cookies and Similar Technologies

We use cookies, tracking pixels, and other similar technologies provided by third-party services like Facebook and Google to analyze trends, administer the site, track users' movements around the website, and gather demographic information about our user base as a whole. These technologies help us display advertising relevant to your browsing activities and interests. Explicit consent will be obtained before using these technologies for advertising purposes. To opt out of interest-based ads, contact us at orders@ontapfilter.com.

Use of Tracking Tools

We use a variety of tracking tools to collect data about your interactions with our site. These tools may include, but are not limited to, cookies, tracking pixels, IP address tracking, heat maps, site recordings and local storage. The data collected through these tools is used to improve user experience, perform analytics, and for targeted advertising in compliance with the ePrivacy Directive and GDPR. We ensure that consent is obtained from users before deploying these tools and provide clear instructions on how users can manage their consent preferences.

Security

Communications with our website are encrypted using Secure Sockets Layer (SSL) technology. We follow industry best practices to ensure that your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Your Rights

You have the right to access, correct, and delete your personal data, as well as the right to object to or restrict certain processing of your data. For any requests or complaints regarding your personal data, please contact us at orders@ontapfilter.com.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at orders@ontapfilter.com.